Careers

Avenue Living is a fast-paced, fast-growing owner and operator of apartment buildings in Western Canada. Backed by our entrepreneurial spirit, passion and commitment to great customer service and satisfaction, our portfolio boasts over 10,000 rental apartments that span across the mid-west provinces. As a rapidly growing industry leader creating new opportunities, we are passionate about our employees and dedicated to maintaining a safe and stimulating work environment where our employees can thrive.

Working directly with the Senior Vice President (SVP), Operations and the Director, Work Order Operations, the Contract Management Coordinator will work as a liaison between Avenue Living Communities and pest control vendors to coordinate work order requests for pest management throughout our residential properties.  The Contract Management Coordinator will be a client facing role in the field working directly with residents on concerns and follow up requests. This is a temporary, six (6)-month role.

 

WHAT WILL YOU DO?

• Address pest concerns and ensure timely completion of pest work orders, complete resident/vacant suite follow ups, and take proactive pest management measures to ensure long term solutions. 
• Communicate with residents to ensure preparation is adequately completed to deliver successful pest treatment in conjunction with pest vendor. Also, work with residents to ensure access issues don't interfere with our ability to deliver successful pest treatments.   
• Work with the Work Order Coordinator team to plan and deliver notice of entry and preparation sheets to residents. Follow up with residents ahead of scheduled treatment to ensure proper preparation is completed. 
• Work with Director of Work Orders and SVP to review management reports and understand where focus should be prioritized on a weekly basis. 
• Coordinate day to day pest treatment efforts with vendor's technicians to ensure that pest treatment is delivered successfully.   
• Responsible for reviewing pest management reports and prioritizing dispatching of vendors. 
• Following up on competed requests by checking the residential units that have been treated and creating prevention plans.  
• Manage pest control chargebacks. 
• Keeping a detailed record of treatments on site and submitting a full report weekly to be reviewed in coordination with the Director of Work Orders and SVP. 
• Deliver excellent customer service to develop long term relationships with our valued residents. 
• Responsible for reducing pest control expenses. 

 

 WHAT WILL YOU NEED? 

• A passion for delivering excellent customer service with strong relationship building skills.
• Must have a valid driver's license and reliable vehicle for commuting as travel will be essential.
• Strong organizational skills with attention to detail and time management.
• Able to prioritize multiple and competing priorities with a focus on follow up and ensuring corrective actions are adhered to.
• Must complete & pass a criminal record check. 

 

WHAT DO WE OFFER?  

• We live and breathe our core values.  We go the extra mile.  We're honest. We always have each other's back. We have tons of integrity. And we always own it and adapt – no matter the challenge.  
• With the support to do things differently, grow personally and professionally, and bring your whole self to work, there is no limit to the impact you can make. 
• We provide a competitive compensation package composed of a group benefits plan, rent subsidy, and discretionary profit-sharing program.  
• We are committed to a strong safety work environment. 

What makes us different makes us stronger. We want Avenue Living to be a great place to work for everyone; where people feel safe, included, inspired, trusted and supported so they can be, and bring, their best.

 We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. 

We are committed to ensuring our workplace is fair, equitable and free of discrimination and harassment.