RESIDENT SERVICE
Our residents and business partners trust that we consistently exceed their expectations and feel a strong sense of belonging within our communities.
Who we are
At Avenue Living, we find people a home where they feel a sense of belonging.
From our foundation in 2006 to today, our vision still rings true. To provide quality rental homes for people everywhere. A home that has lasting, lingering memories of comfort and of safety because, after all, that’s what home is about.
In more than 22 locations across Canada’s prairie provinces, residents enjoy the freedom to move and stay with us for the quality level of service they have come to expect from renting an apartment or townhome.
As we continue to grow, that quality is defined by what our residents need. We’re always listening. Using what our residents say, we’re guided to constantly improve the resident experience, from process to property. And we help residents create those unforgettable moments at home and in their community. That’s our goal.
Communities is in our name because we really care about bringing people together. And together, each unique community – along with our employees – completes what we call our Avenue Living Communities family. Every day, in our family, we are in it together. And because of that, the everyday is enriched and inspiring. A community inspired by you.
Our mission
To provide value and quality communities that everyone deserves.
We provide quality rental apartments and townhomes that our residents are happy to call home for years to come. We care about our residents’ wellbeing, encouraging and inspiring them to Live Well by designing a resident experience where they can…
- Live safely, knowing there is always someone looking out for them with expert local teams and 24-hour resident service.
- Live responsibly, knowing living with us is affordable and the things they want are within reach with flexible payment schedules and special resident rates and offers.
- Live comfortably, knowing we listen and act to improve the resident experience based upon their needs, like performing quality-of-life upgrades to our properties.
Our vision
To be the clear choice for where to call home.
We are guided by our vision to support, encourage, and inspire the people who touch our brand. Whether an employee or a resident, through nurture and our In It Together culture, we strive to be a leader in our industry. We do so by…
- Supporting our employees and residents with the things they need. We are a family, always working together.
- Encouraging our employees and residents to forge meaningful connections and grow thriving communities.
- Inspiring our employees and residents, along their journey, to create unforgettable moments that shape their experiences.
Our Values
DUTY OF CARE
We go the extra mile for our residents and team members.
ENTREPRENEURIAL SPIRIT
We own it, we adapt in the face of challenges, and we relentlessly pursue progress.
INTEGRITY
We act with integrity, and we always work to do the right thing.
HONEST COMMUNICATION
We are deliberate in how we communicate, listen, and act.
IN IT TOGETHER
We stand together and work together to get things done.
Four pillars of Avenue Living
OPERATIONS
We’re innovative in how we deliver timely services, ensuring consistency, quality, and safety across all aspects of operations.
PEOPLE & CULTURE
Our people are our biggest brand ambassadors, living out their passions, developing their careers, and being part of our diverse Avenue Living family.
TECHNOLOGY & PROCESS
We continuously innovate to meet the changing needs of our residents, markets, and industry, and ensure a seamless user experience.