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Posted May 1, 2020

Sales Support Coordinator

Calgary Full Time

Who is Avenue Living Communities?

Avenue Living Communities, a fast-paced, fast-growing owner and operator of apartment buildings in Western Canada is looking for a Sales Support Coordinator to join our team. Backed by our entrepreneurial spirit, passion and commitment to Best in Class customer service and satisfaction, we have acquired a portfolio in excess of 9000 apartments since our inception in 2006 and are continuing with this aggressive growth plan.

Job Description

As a Sales Support Coordinator, your role is to review applications from prospects wishing to lease with Avenue Living and align rental decisions with internal review processes. Additionally, you will be providing support to the Leasing Specialists and Residential Portfolio Managers in their day to day sales (leasing and renewing) activities. Strong written and oral communication is required as you will be required to answer calls from our field teams as well as respond to a high volume of emails in a timely and efficient manner. You must be passionate about helping others, problem solving, and have a strong attention to detail. Experience in credit control and account reconciliation is required. Experience with Yardi Voyager is preferred.

Responsibilities

Approve and decline lease applications based on credit thresholds

  • Basic troubleshooting of various software systems
  • Ledger investigation and reconciliation
  • Identify, suggest and actively participate in process improvement opportunities
  • Maintain a culture of risk management and control, supported by effective processes
  • Sales tracking and reporting
  • Timely follow up to outstanding tasks and items
  • Assist with other administrative and data entry duties as assigned
  • Fielding and coordinating front line accounting inquiries for the field operations team 

YOUR SKILLS

  • Advanced knowledge of Excel and Word
  • Intermediate knowledge of Microsoft 365
  • Strong attention to detail
  • General Accounting skillset
  • Excellent customer service and relationship-building skills
  • Ability to learn quickly, adapt to change and be flexible in nature. You possess a keen ability to recognize problems and create an effective course of action to solve the issue
  • Strong planning and organizational skills coupled with ability to multi-task and prioritize
  • Ability to meet deadlines in a fast-paced, demanding environment
  • Self-directed with the ability to effectively manage your time and resources to ensure deadlines are met
  • Ability to work a flexible rotational schedule including weekends
  • You display a professional and positive company image
  • You thrive in an ever-changing environment

YOUR EXPERIENCE

  • Yardi Property Management software utilization experience
  • Credit Control related experience
  • Property management coordination or administration

YOUR BENEFITS

  • Competitive hourly wage
  • Employee Benefits package
  • A leadership team dedicated to every employee's development and success
  • Challenging teamwork environment that demands innovative thinking
  • Exciting opportunities in a dynamic and rapidly expanding company

If you are ready to join a dynamic, growth-oriented company:

There is no end date for this posting, we will keep looking for the very best candidate to join the avenue living family.

***Only those candidates determined to be fully qualified for the position noted above will be contacted for interviews. avenue living is an equal opportunity employer and encourages applications from all qualified individuals. avenue livings hiring policy is to recruit and select the best applicant for employment solely on the basis of their qualifications for the position. avenue living does not discriminate against applicants based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability or a conviction for which a pardon has been granted.