As the Alberta government announced on Tuesday evening, new restrictions are effective immediately as of Tuesday, Nov. 24 in an attempt to stop the spike of high COVID-19 cases seen throughout the province.  


Your safety is our priority. We are working to ensure you and your family are informed, and therefore, know how to act in the safest manner possible in our properties across Alberta. This does not only include information to help you remain safe, but also ways in which you can get the financial help you need during this difficult time. 



How do the restrictions impact you? 


Effective immediately as of Tuesday, Nov. 24 the following restrictions are placed upon the whole province of Alberta, and therefore must be adhered to, and followed in and around our properties, where applicable, to ensure the safety of your neighbours. 


  • No indoor social gatherings in any setting 
  • Outdoor gatherings max of 10 
  • Wedding and funeral services max of 10, no receptions permitted 
  • No festivals or events 
  • Grades 7-12 at-home learning Nov. 30, 2020 – Jan. 11, 2021 
  • ECS-Grade 6 at-home learning after break until Jan. 11, 2021 
  • Working from home should be considered, where possible 


These restrictions are in addition to the existing Health Canada public health measures. Physical distance where possible and wear a mask when not. Wash your hands frequently. Avoid non-essential travel. And, stay home if you're sick and get tested. 


In Enhanced AreasCalgary Area, and Edmonton Area

  • Places of worship at 1/3 normal attendance with mandatory masking effective Nov. 24 
  • Restricted access to some businesses starting Nov. 27 


In Calgary Area and Edmonton Area

  • Mandatory masks for indoor workplaces effective Nov. 24 


Please have comfort in knowing we continue increased cleaning and sanitization of high-touch points in all our Avenue Living Communities properties across Canada. This includes communal door handles, intercom buttons, elevator buttons, and handrails. 


We continue to stress and encourage the importance of masks in indoor settings where physical distancing is not possible. We all need to play our part to remain safe. Therefore, we request the use of masks when in common areas and shared spaces within your properties, and mandate that they be worn in all Avenue Living offices. Please see "How to Stay Safe in an Apartment Building During the COVID-19 Pandemic" for more information on staying safe in your property.  



What help is there available for you? 


This is indeed a challenging time for everyone. Please consider prioritizing remote options where available. To further ensure your safety, we continue to provide digital lease renewals and remote online payment options. Please contact your Leasing Specialist for details on how to use these non-contact options. 


Residents with questions about their lease or payment concerns, can contact our Prairie Relief Team during regular operating hours. This team is dedicated to help you navigate a difficult financial time. We are working with each and every one of you to reduce the stress of these trying times. 


For residents receiving income on a weekly or bi-weekly basis, we also offer flexible payment terms to suit your income schedule. Please contact our Prairie Relief Team if this adjustment would assist you in any way. 


Contact our Prairie Relief Team by: 



Where can I get financial assistance? 


If your workplace has been affected by COVID-19 there is help available. While CERB ended on Oct. 3, you may be eligible for Employment Insurance (EI) under new flexible and accessible temporary changes to the program. Alternatively, you may be eligible for one of the new recovery benefits retroactive Sept. 27, 2020, available until Sept. 25, 2021. 


EI provides a taxable benefit of $500 a week, or $300 a week for extended parental benefits. EI claimants are eligible for at least 26 weeks. 


The Canada Recovery Benefit (CRB) provides $500 a week up to 26 weeks for workers who have stopped working, are self-employed due to COVID-19, or had their income reduced by at least 50 per cent and are not eligible for EI. 


The Canada Recovery Sickness Benefit (CRSB) provides $500 a week up to a maximum of two weeks for workers who are unable to work at lease 50 per cent of the week because they contracted COVID-19; self-isolated for reasons related to COVID-19; or have underlying conditions that would make them susceptible to COVID-19. 


The Canada Recovery Caregiving Benefit (CRCB) provides $500 a week for up to 26 weeks per household to eligible workers unable to work for at least 50 per cent of the week because they must care for a child under the age of 12 or a family member because schools, day-cares or facilities are closed due to COVID-19. 


Please visit the applicable pages via the Government of Canada to learn more information about each of these benefits. 



We hope this information can prove useful to you. We are in this together, and always here to help should there be anything you need. You can visit our COVID-19 page for further details on how we're ensuring safety in our offices and properties. We need to remain vigilant. Do you part, respect your environment, and respect your neighbours. Stay safe, Alberta. 


by Avenue Living Communities