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Posted March 22, 2021

Maintenance Associate, Work Order

Edmonton, AB Full Time

Avenue Living Communities, a fast-paced, fast-growing owner and operator of apartment buildings in Western Canada is looking for maintenance support to assist our Edmonton team. Backed by our entrepreneurial spirit, passion and commitment to great customer service and satisfaction, we have acquired a portfolio of 10,000 apartments since our inception in 2006 and are continuing with this aggressive growth plan.

Are you a handyman and very skillful in general building maintenance and repairs in a residential environment? Do you possess working knowledge of building systems?
Then this job is for you.  


  • Responsible for managing tenant requests and engaging in proper follow up to ensure work orders are completed in a timely and satisfactory manner.  

  • Delivering excellent customer service to develop long term relationships with our valued residents. 

  • Performing routine and preventative maintenance for all building equipment including but not limited to boilers, HVAC, general plumbing systems, electrical, drywall repair and flooring installation. 

  • Performing routine repairs such as exterior door-adjustments, hinges, locks, doorframes, rekeying pin locks, and diagnosing lock issues 

  • Having a safety-first attitude and focus on maintaining a clean and safe job site and the ability to identify risks and hazards.  

  • Maintaining accurate details of work orders, boiler checks, snow logs, etc using our various systems and applications.  

  • Perform repairs and maintenance to building systems, respond to emergencies, and conduct regular inspections.  


  • 3-5 years' experience in general maintenance and repairs in a residential or commercial environment. 

  • Experience using Yardi (maintenance), Site Photo's, and Kronos would be an asset. 

  • A passion for delivering excellent customer service with strong relationship building skills.  

  • Must be able to supply your own tools, SCSA steel toed boots and have a valid driver's license.  

  • Ability to work outside of normal business hours and be part of the On Call Rotation.  

  • Must complete & pass a criminal record check.  


  • We live and breathe our core values.  We go the extra mile.  We're honest. We always have each other's back. We have tons of integrity. And we always own it and adapt – no matter the challenge.   

  • With the support to do things differently, grow personally and professionally and bring your whole self to work, there's no limit to the impact you can make.  

  • We provide a competitive compensation package composed of a group benefits plan, rent subsidy and discretionary profit-sharing program.   

  • We are committed to a strong safety work environment.  


What makes us different makes us stronger. We want Avenue Living to be a great place to work for everyone; where people feel safe, included, inspired, trusted and supported so they can be, and bring, their best. 

 We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics.  

We are committed to ensuring our workplace is fair, equitable and free of discrimination and harassment.