Careers at avenue living

At avenue living we believe that a strong team is the foundation of everything that we do. Our team has been instrumental in our success over the past 9 years, and will continue to play an important role in determining how far and how high we can go. Over the years our close-knit group has become a family, and just like any other family we like to support, encourage, inspire and be inspired by each other.

Our mission to provide customers with homes where they can live safely, comfortably and responsibly requires great care and attention, which is why we need employees who believe in hard work, attention to detail and exceptional customer service. We want our employees to view every day as another opportunity to be leaders in our industry.

Are you a passionate and energetic individual who wants to grow with us? Are you looking for your place in an expanding company with room for advancement? And do you dream of a job that will encourage you to reach your maximum potential, or better yet exceed it? If so, we think you will fit right in with the avenue living team.

Current Opportunities

Sales Manager - Saskatchewan

Saskatchewan

Are you a results-driven property management leader?  Are you motivated by achieving goals and being a part of your team's success?  Do you thrive in a fast-paced, target focused environment?  If so, we have the job for you!

The Sales Manager is responsible for the Sales and Retention results of their designated province including new leases, occupancy, retention and collections activity across all centers.  Responsibilities include supervision of all agent activity (lease, collect, retain), customer escalations, training and mentorship.

The role:

  • Daily leadership, mentorship and management of sales staff including leasing agents and retention agents across Saskatchewan.
  • Develop sales team to meet and exceed daily, weekly and monthly sales, retention and collections targets
  • Daily reporting of sales and retention targets and progress updates
  • Ensuring tenant needs are handled in a timely and professional manner consistent with the company retention goals
  • Analyze daily sales reporting, recognizing improvement opportunities and implementing accordingly
  • Monitor and track sales plan progress, initiating corrective activity promptly and communicating results internally
  • Build employee morale and motivation, ensure the ongoing performance and continuous development of direct reports and team members
  • Identify training and employee development opportunities
  • Participate in sales and retention activities with direct reports
  • Manage Leasing and Retention specialist calendars ensuring priorities are met, centers are staffed, etc.
  • Ensure accurate and timely processing of leasing paperwork, reporting requirements, occupancy report, etc.
  • Ensures appropriate staffing coverages with special attention to long weekends, end of the month, and first of the month – personally covering in instances where a center may be short staffed
  • Communicate regularly with Senior Sales Leadership

Marketing Manager

Calgary

Role Summary:

The Marketing Manager leads the implementation of marketing plans, program and priorities that support the business and financial objectives. This individual will play a key role in the strategic positioning of the company as a knowledge and service leader through the development of key marketing and communications initiatives. 

 

Essential Duties and Responsibilities:

 

  • Responsible for the planning and implementation of approved marketing plans that align with the designated business objectives, and drives demand for products, services and solutions.
  • Manage and lead website advertising platform, and tools required to allow it to function efficiently and coordinate with other social media platforms and web tools.
  • Responsible to execute marketing communications via all forms of media including but not limited to print, radio, online, digital, social media, email and video
  • Monitor, research and analyze relevant data to identify trends and patterns as it relates to marketing initiatives and special events. Be responsible to track emerging market developments, consumer trends and other marketing opportunities to increase sales.
  • Design and build new programs that incorporate best practices and deploy these with excellence.  Monitor and measure program adoption and effectiveness and use these insights to continuously enhance performance.
  • Be responsible for the development, execution and monitoring of the social media strategies, including Twitter, Facebook, Linked In. etc.
  • Monitor and control key parameters (scope, resources, risks, schedule) while maintaining quality standards on all deliverables.
  • Maintains relationships with all major vendors (print, media, creative, etc.) to ensure marketing needs are serviced at a competitive rate.  
  • Manage multiple deliverables such as quotes, campaigns, and budgets within defined approval process to ensure on time and on budget execution.
  • Responsible for regular and ad-hoc status reports of all marketing and projects.
  • Provide support to the Sales organization to ensure effective coordination and communications to progress work ahead
  • Other duties as assigned.

Resident Relations Specialist

Saskatoon, SK

Resident Retention Specialist - Saskatoon
avenue living - Saskatoon, SK

Do you thrive in a competitive and enthusiastic environment?  Are you highly self-motivated and looking for a career where you decide how much you can earn? 

YOUR MISSION:
To utilize your excellent leasing and customer service skills to retain valuable tenants by meeting or beating your personal targets and contributing to our large team's overall objective of increasing and maintaining appropriate occupancy levels.

YOUR OBJECTIVES:

  • Demonstrate success in retention; you are able to follow up, problem solve, and provide excellent customer service
  • Maintain a professional disposition and solution focused attitude at all times;
  • Review your future renewals and plan a retention schedule
  • Review your month to month tenants and convert to lease agreements
  • Check cleanliness of building – monitoring of buildings – monitoring of branding - report condition of all properties
  • Collect rental arrears in a timely manner
  • Facilitate the eviction process for non-paying tenants and breaches of lease agreements
  • Facilitate the move out process for all tenants and ensure move out paperwork is completed in a timely manner
  • Manage difficult tenancies to ensure appropriate measures are taken for ending a tenancy
  • Tour properties on a daily basis looking for opportunities to improve the living community;
  • Communicate ideas often to leadership;
  • Attend all required training and meetings at Regional Office;
  • Any other duties as assigned by the Sr. Director of Sales & Revenue Management

Your RESPONSIBILITIES

  • Understand your local multi-family housing market
  • Know our assets and what they have to offer
  • Advocate for valuable tenants to increase the length of their tenancy
  • Understand your daily/monthly/weekly targets and consistently perform to those expectations
  • Maintain a positive and professional attitude in a work environment that is highly competitive and self-driven

YOUR NEXT ORGANIZATION:
avenue living, a fast-paced, fast-growing owner and operator of apartment buildings in Western Canada. Backed by our entrepreneurial spirit, passion and commitment to great customer service and satisfaction, we have acquired a portfolio in excess of 6000 apartments since our inception in 2006 and are continuing with this aggressive growth plan. To support this growth we are seeking to welcome the right candidate into our family.

    Career Testimonials

  • Why do I like working for avenue living? We help people find homes!

    ~ Sales & Service Associate, Edmonton
  • We work hard each day to match the right person to their new home…does not get better than that!

    ~ Customer Experience Associate, Calgary
  • We are on the way!

    ~ Maintenance Associate, Saskatoon
  • It is what we do best! Your new home, your city, your living community! Welcome home!

    ~ Vice President, Human Resources, Calgary